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Home   >   Product Support

PlanGuru Technical Support

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We are in the process of moving the customer help desk to our new community site!

In the meantime, please email your technical questions directly to us at support@planguru.com

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During our normal business hours we will generally respond to support requests within 2 hours.

Customer Support operating hours:
Weekdays - Monday through Friday
8:30AM to 5:00PM MST
In order to receive PlanGuru software support services, it is important that you request support via our PlanGuru Help Desk.

PlanGuru Knowledge Base

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In addition to our other support services, you'll find many answers to the most commonly asked questions in the Forums section of our new community site. We expect the community site to be available in mid February!




youtube videos PlanGuru Professional and Consultant Edition Video Tutorials[dividing line]

Watch some of our video tutuorials of PlanGuru available through the PlanGuru Support YouTube Channel.

[link arrow]Main screen overview demo
[link arrow]Adding a new company
[link arrow]Using non financial items to compute amounts
[link arrow]QuickBooks Import Demo
[link arrow]PlanGuru Budgeting wizard demo
[link arrow]Importing from an Excel spreadsheet
[link arrow]Computing revenue based on units sold
[link arrow]Consolidating departments, divisions and subsidiaries


PlanGuru White Papers[dividing line]

From time to time, we create and email our PlanGuru customers a series of articles and white papers that we believe will be of interest to them. We have recreated them here in .pdf format so you can download and share them.

The Trusted Advisor:
This article discusses levels of trust you have with your clients and how moving to a higher level of trust impacts your ability to advise them.
Download Article Download Article

Performance Measurement:
Learn more about a management approach that translates strategy into measures that reflect your client's vision.
Download Article Download Article

Business Valuations:
Learn more about the different income based business valuation methods and choosing the appropriate discount rate.
Download Article Download Article

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Having Trouble Downloading?

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If you're having trouble downloading a PlanGuru upgrade or update.

 

[link arrow]View Downloading Support

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Frequently Asked Questions

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Have a question about our PlanGuru products or our support features, view our FAQ section.

 

[link arrow]View FAQs

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