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Home   >   PlanGuru Product Support   >   Frequently Asked Questions
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Frequently Asked Questions (FAQs)

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If I order, can I download the software and start using it immediately?
Yes, if you order online, you will automatically receive download instructions and authorization codes.

Am I charged for future updates?
Current licensees are entitled to download updates to their licensed version at no charge. However, if you wish to upgrade to a new version when it becomes available, there is an upgrade charge.

Can I run PlanGuru Professional and Consultant Editions on more than one computer?
The standard PlanGuru license is a machine license which entitles you to run PlanGuru Professional and Consultant Editions on one computer. Additional machine licenses are available at a discounted price, or you can purchase a network license which entitles you to run PlanGuru Professional and Consultant Editions on all computers and/or a network server at one location.

Can I load PlanGuru on my server?
If you are licensed for the network edition of PlanGuru, you can install and run PlanGuru on your network server.

Can I store client data files on my server for easy backup?
Although you can not run PlanGuru on your network server unless you have the network edition, you can store your data files on a server or another drive on your workstation.

How many clients can I set up on PlanGuru?
There are no limits to the number of clients you can set up in PlanGuru.

If I start at the Professional Edition, can I upgrade later?
Yes, we offer upgrade pricing for customers who want to upgrade from the Professional Edition to the Consultant Edition. For upgrade pricing, please go to the Products/Orders section of our website.

Can I upgrade the Special Edition for QuickBooks to the Professional or Consultant editions?
No, because of differences in the file structure, data files created with the Special Edition can not be upgraded to the Professional or Consultant Edtions.

What are your support policies?
All current licensees are entitled to unlimited email support via the PlanGuru Help Desk:
http://www.planguruhelp.com

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"Product differentiation is critical to success in the software industry, and PlanGuru has clearly staked out two critical segments. First, it retains the look and feel of a spreadsheet - something most software vendors have abandoned. More importantly, PlanGuru remains the only budgeting tool that is aimed specifically at accounting professionals serving small to mid-market customers."
September 2007

[link arrow]Read more testimonials

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What's New in Version 11 of PlanGuru Professional and Consultant

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We have added many additional features in Version 11 including:

  • Direct link to an Excel spreadsheet
  • New wizard to reduce set-up time
  • Batch print financial statements

[link arrow]Learn more

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